1. Overview
Lockawwhul respects privacy and complies with the General Data Protection Regulation (GDPR) and Irish data protection law.
This policy describes how Lockawwhul collects, uses, and protects personal data. Last updated 12 January 2025.
Lockawwhul respects privacy and complies with the General Data Protection Regulation (GDPR) and Irish data protection law.
Lockawwhul, Innovation Dock, Spencer Dock, Dublin 1, is the data controller for personal data processed through our services and website.
We collect contact details, professional information, course feedback, payment details, and technical data such as IP address for analytics.
Data is provided directly by Clients and Participants, through website forms, event registrations, or via referral partners with consent.
We process data to deliver training, manage accounts, communicate programme information, evaluate outcomes, and improve services.
Processing is based on contract performance, legitimate interests, legal obligations, or consent for specific communications.
We share data with facilitators, payment providers, and technology partners who support programme delivery. All partners are bound by data protection agreements.
Where partners operate outside the EEA, we use approved safeguards such as Standard Contractual Clauses to protect data.
We retain client records for up to seven years to meet statutory obligations, after which data is securely deleted or anonymised.
Individuals can request access, correction, deletion, restriction, portability, and object to processing. Requests can be sent to [email protected].
Cookies support website performance and analytics. Further details are provided in our Cookie Policy.
We implement technical and organisational measures including encryption, access controls, and regular audits to protect personal data.
Concerns may be raised with the Data Protection Commission in Ireland. We encourage contacting us first to resolve any issue.
We may update this policy to reflect legal or operational changes. Significant updates will be communicated to Clients and Participants.