Lockawwhul Privacy Policy

1. Overview

Lockawwhul respects privacy and complies with the General Data Protection Regulation (GDPR) and Irish data protection law.

2. Data controller

Lockawwhul, Innovation Dock, Spencer Dock, Dublin 1, is the data controller for personal data processed through our services and website.

3. Personal data collected

We collect contact details, professional information, course feedback, payment details, and technical data such as IP address for analytics.

4. Sources of data

Data is provided directly by Clients and Participants, through website forms, event registrations, or via referral partners with consent.

5. Purpose of processing

We process data to deliver training, manage accounts, communicate programme information, evaluate outcomes, and improve services.

6. Legal basis

Processing is based on contract performance, legitimate interests, legal obligations, or consent for specific communications.

7. Data sharing

We share data with facilitators, payment providers, and technology partners who support programme delivery. All partners are bound by data protection agreements.

8. International transfers

Where partners operate outside the EEA, we use approved safeguards such as Standard Contractual Clauses to protect data.

9. Retention

We retain client records for up to seven years to meet statutory obligations, after which data is securely deleted or anonymised.

10. Your rights

Individuals can request access, correction, deletion, restriction, portability, and object to processing. Requests can be sent to [email protected].

11. Cookies

Cookies support website performance and analytics. Further details are provided in our Cookie Policy.

12. Security

We implement technical and organisational measures including encryption, access controls, and regular audits to protect personal data.

13. Complaints

Concerns may be raised with the Data Protection Commission in Ireland. We encourage contacting us first to resolve any issue.

14. Updates

We may update this policy to reflect legal or operational changes. Significant updates will be communicated to Clients and Participants.